State Farm® Insurance Agent Doug Guerrette
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
S MacDonald
September 5, 2024
5
out of
5
rating by S MacDonald
"Moved back home to the state of Maine and Laurel made transferring my insurance is over so easy. She answered all my questions, was very helpful with suggestions and saved me a lot on my policy premiums as well. I’ve had State Farm for many years and this was the best experience I’ve had, Laurel really made it comfortable and easy to do which I really appreciated."
Tony Howard
June 12, 2024
5
out of
5
rating by Tony Howard
"Thank you Tiz! Great service and very quick responses! Thank you !"
We responded:
"Thank so much Tony! We appreciate your business and feedback on Tiz and our team. "
Trudy Darling
February 29, 2024
5
out of
5
rating by Trudy Darling
"Friendly, knowledgeable, have concern for the customer and great follow-up."
We responded:
"Thank you for your review Trudy! We are pleased to hear that you love our customer service. We appreciate having customers like you!"
Heather Strout
February 1, 2024
5
out of
5
rating by Heather Strout
"I sent an email asking a question regarding rental insurance and was promptly answered. Louise even sent my insurance proof along with my email response. Quick and awesome service. Thank you State Farm!"
We responded:
"Thank you so much for your kind words Heather. Our team loves to take care our customers. I am happy to hear that you were pleased with the service Louise provided you with today. Have a great evening! -Doug"
Jaret Hopkins
January 22, 2024
5
out of
5
rating by Jaret Hopkins
"Excellent customer service!!!"
We responded:
"Thank you Jaret for your feedback! I am happy to hear my team provided excellent customer service to you. Have a great day!"
John Spalding
November 20, 2023
5
out of
5
rating by John Spalding
"Just wanted to give a shout out to Louise! She is the best."
We responded:
"Thank you for your kind words John. I am happy to hear that Louise has done a great job providing outstanding customer service. We appreciate your you as a customer! "
Louis Hall
September 8, 2023
5
out of
5
rating by Louis Hall
"Excellent, efficient, very friendly and capable service from Laurel. She does it the way Insurance SHOULD be done. I highly recommend! Nice office atmosphere, too."
We responded:
"Thank you Louis for your review. We appreciate having customers like you at Doug Guerrette State Farm. Happy to hear that you had a great experience with Laurel. My team of Laurel, Tiz, and Louise go above and beyond to provide friendly and efficient customer service in all their customer interactions on the phone and at our office."
Troy Welch
September 6, 2023
5
out of
5
rating by Troy Welch
"State Farm has been the best insurance experience I have had in many many years. Laurel has been amazing to deal with. She answers all of my questions quickly and effectively. Even through some difficult issues, Laurel has assured me she is on top of it and quickly addressed it. Highly recommend!!"
We responded:
"Thank you for your patience and understanding as we get your issues correct. Then entire team at Doug Guerrette State Farm appreciates having customers like you. Thank you for your kind words on your interactions with Laurel! "
Norm Morin
August 25, 2023
5
out of
5
rating by Norm Morin
"Laurel was very helpful and was awesome to work with Norm Morin Varney GMC"
We responded:
"Thank you for kind words Norm. I am pleased to hear that Laurel was awesome to work with and very helpful. My team of Laurel, Tiz, and Louise pride themselves on providing outstanding customer service with everyone they interact with. "
Kelley Woodard
August 11, 2023
5
out of
5
rating by Kelley Woodard
"Doug Guerrette State Farm office goes so far and above and beyond everytime I call their office. Its always a pleasure when I speak with Louise and Tish who ALWAYS take care of any questions or issues I have. Trust me when I say this is not always the process for every State Farm office.We live in Maine part of the year and Texas the other part. We've been through multiple SF agents in Texas because customer service is far from top priority for them."
We responded:
"Thank you so much Kelley. We are thrilled to hear that you appreciate our customer service level. Louise, Tiz, and Laurel do a fantastic job taking care of our policyholders. Have a great day! "
Gretchen Cherry
August 11, 2023
5
out of
5
rating by Gretchen Cherry
"Laurel Sanborn helped me get the forms I needed in a friendly and professional manner and also did follow-up! Her help was much appreciated!"
We responded:
"Thank you so much for your feedback Gretchen. We price ourselves in providing remarkable customer service to our customers. Happy to hear that Laurel took good care of you! Have a great weekend!"
Kathleen Bishop
April 25, 2023
5
out of
5
rating by Kathleen Bishop
"Every time I call the Doug Guerrette Agency I am greeted by a friendly and helpful person. I have been a State Farm customer since 1978 and I have no intentions of changing agents. They are knowledgable and friendly people!!!!!!!!!!!! They deliver great service and policies! They have helped me numerous times in my life."
We responded:
"Thank you so much for your loyalty to State Farm since 1978 Kathleen. It is an honor and a privilege to serve and provide customer service to you. We appreciate your kind words. My team loves to provide friendly insurance interactions with all of our customers. "
Heather Ireland
April 11, 2023
5
out of
5
rating by Heather Ireland
"Parking lot is big enough to find parking easily. Building is very clean an well taken care of. Inside was very clean an smelt nice. Lady is set appt up with was expecting us so she was ready when we got there. She had already prepared papers for us. Answered all our questions, explained everything to us an even offered other ideas for us. In about an hour we were signed up for auto insurance an left with an plan for our homeowners an possibly life insurance. Great visit. Wish I had done it sooner!"
We responded:
"Thank you so much for your kind words Heather! We appreciate having great customers like your household. I am pleased to hear you had a great customer experience at our office with Tiz. Thanks again for coming into the office!"
katie parady
January 6, 2023
5
out of
5
rating by katie parady
"I highly recommend this agency. They are amazingly helpful and really care about getting the coverage that's right for you, at the absolute best price around."
We responded:
"Thank you so much for your kind words Katie. I am happy to hear that you are pleased with the service from my team. We appreciate having amazing customers like you as well! "
Jon Becker
October 4, 2022
5
out of
5
rating by Jon Becker
"Good service!"
We responded:
"Thank you for your kind words Jon. My team of Laurel, Louise, and Tiz do a great job of taking care of our valued customer like you. Have a great day!"
Roberta Vachon
June 6, 2022
5
out of
5
rating by Roberta Vachon
"Always very responsive. They make insurance uncomplicated."
We responded:
"Thank you Roberta! We do our best at Doug Guerrette State Farm to provide outstanding customer service!"
Jamin Fuller
November 17, 2021
5
out of
5
rating by Jamin Fuller
"I recieved great assistance from Laurel. Also, I was offered the best quote and option here. Great experience!"
We responded:
"Thank you for your feedback Jamin! It is always nice to hear about the great experience that you had with our office. We appreciate your business!"
Toby Pinkham
July 27, 2021
5
out of
5
rating by Toby Pinkham
"Very friendly and prompt service. I spoke with Laurel and she got the info I needed to me in less than 5 minutes. Thank you :)"
We responded:
"Thank you Toby. I am happy to hear we were able to assist you with a mutual client in a timely manner. We appreciate your kind words!"
Randi Savage
April 2, 2021
5
out of
5
rating by Randi Savage
"Laurel was very nice and professional. She took the time to understand my needs and did everything she could to find me the best value and save money at the same time. Having a new teenage driver is expensive but she definitely got me the most for my money. She even followed up with me after I became a customer to tell me how I could save additionally. Thank you Laurel!"
We responded:
"Thank you so much for review Randi. We appreciate having you as a customer with Doug Guerrette State Farm. I am very pleased to hear that you were happy with your experience with Laurel . Thanks again!"
Beau Brigham
March 2, 2021
5
out of
5
rating by Beau Brigham
"Have been with State Farm for many years; both personal and business related insurance. Policy pricing and service has been unmatched by the competition. We specifically chose the Guerrette office to stay with Tiz Jordan when our previous office closed (agent retirement). She has been excellent in every situation and a pleasure to deal with. I continue to recommend this office to anyone needing coverage."
We responded:
"Thank for the review Beau. We love hearing how you enjoy working with Tiz, and like our customer service. I am fortunate to have her as part of my team. We appreciate have great customers like you as well. Have a great day!"
CMMS Sales
February 24, 2021
5
out of
5
rating by CMMS Sales
"Great customer service experience. Highly recommend! Easy, no hassle, and they took the time to look at all the options. Laurel is a real treasure and professional! Thank you!"
We responded:
"Thank you Trudy! We appreciate getting feedback on our customer service in our office. Happy to hear you had a great experience with Laurel!"
Anne Knowles
February 22, 2021
5
out of
5
rating by Anne Knowles
"Wow, Laurel figured out my coverage within a few hours! She had several suggestions to save money, and advised on the benefit between different deductibles. We are still working out the finalities but I would definitely recommend Laurel and Dog Guerrette's State Farm Office for your insurance needs!"
We responded:
"Thank you Anne! We greatly appreciate hearing about your positive experience with Laurel today. We thank you for your feedback!"
Sydney Hanson
February 1, 2021
5
out of
5
rating by Sydney Hanson
"Everyone on this team is amazing. I have had my car(s) insured by them for years and have never had a problem with getting the help I need in a timely fashion. Doug’s team is professional and prompt, whenever I have an issue come up, I get a quick response and a solution in no time. Amazing work done by these people."
We responded:
"Thank you Sydney. We appreciate getting feedback from outstanding customers like you. Have a great day!"
C.S. Tree
November 17, 2020
5
out of
5
rating by C.S. Tree
"They don't offer Arborist innsurance unfortunately. Thank you for your time as well as your extended time and fixing the errors from the previous agencies."
We responded:
"It was nice speaking with you again this afternoon Eric. Thanks again for allowing us the opportunity to fix the underwriting and billing issue that was created by the prior agency. We pride ourselves in providing outstanding customer service, and we apologize for this issue not getting handled sooner to your satisfaction. Thank you for your patience for allowing us to resolve it."
Eric Stinson (Stinson)
November 17, 2020
5
out of
5
rating by Eric Stinson (Stinson)
"Thank you Doug and Tiz. I know the transition between agents was a little bumpy. You took the time outta your time to do everything you could to make things right. For that I thank you and Tiz."
We responded:
"It was nice speaking with you again this afternoon Eric. Thanks again for allowing us the opportunity to fix the underwriting and billing issue that was created by the prior agency. We pride ourselves in providing outstanding customer service, and we apologize for this issue not getting handled sooner to your satisfaction. Thank you for your patience for allowing us to resolve it."